CRM Specialist
Would you like to join a solid multinational company where people-focused values and culture are at the forefront of business management?
Summary
The new resource will be part of the Knauf Italy Marketing & Product Team and will carry out the following activities:
- Management and optimization of CRM systems with the aim of supporting and developing the CRM culture in the company organization.
- Analyze customer data to identify trends, behaviors, and opportunities.
- Collaborate with cross-functional teams to create targeted strategies to improve customer satisfaction and increase sales.
- Work on improving customer segmentation, profiling, and targeting.
- Track and report on key CRM metrics, identifying opportunities for improvement
- Train staff on how to use the CRM system and provide ongoing support
Qualifications:
- At least 3 years of experience in CRM
- Educational background in Marketing, Economics, or related fields.
- Knowledge of CRM platforms (i.e., Sales Force)
- Data analysis, CRM segmentation, data extraction and query capabilities
- Excellent communication, teamwork, and problem-solving skills
- Fluency in both Italian and English
Workplace: headquarter Castellina M.ma (PI)
What we offer
• Indicative RAL 30.000 € - 35.000 € and in any case commensurate with the candidate's experience
• Ticket restaurant 8 € / day
• Transport allowance depending on the distance between home and place of work
• A young, stimulating and collaborative work environment.
• Opportunity to learn and grow within a multinational company
• Continuous professional training
• Opportunity to work on concrete projects and actively contribute to the success of the company.
- Department
- Marketing & Products
- Locations
- Knauf Italia Castellina site
- Remote status
- Hybrid
Knauf Italia Castellina site
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Italy
Knauf è uno dei principali produttori mondiali di materiali isolanti moderni, sistemi a secco, intonaci e accessori, sistemi compositi per l'isolamento termico, vernici, massetti, sistemi per pavimenti, attrezzature e strumenti per l'edilizia. Con più di 300 stabilimenti di produzione e organizzazioni di vendita in oltre 90 paesi, 41.500 dipendenti in tutto il mondo e un fatturato di 15,4 miliardi di euro (nel 2022), il Gruppo Knauf è senza dubbio uno dei grandi protagonisti del mercato - in Europa, negli Stati Uniti, in Sud America, in Asia, in Africa e in Australia.
Presente in Italia da oltre 30 anni, Knauf Italia ha la sua sede a Castellina Marittima, in provincia di Pisa, e gestisce due impianti produttivi nella regione Toscana; inoltre, Knauf Italia offre formazione specializzata attraverso le sue scuole di posa a Milano e Pisa, dove prepara professionisti esperti nella posa dei sistemi a secco per l’edilizia.