Customer Service Internship
Would you like to enrich your Customer Service skills?
Summary
The trainee will be included in the Sales Support & Customer Service department of Knauf Italy and will have the opportunity to carry out a training project with focus on the following activities:
- Commercial support: relationship management with B2B customers, support for the Knauf Italy sales network, proactive commercial proposition towards customers
- Operational support: Reception and entry of orders via Sap management software. Completion and optimization of the same.
- Continuous assistance aimed at customer needs
Who are we looking for
Degree/Graduating preferably in Economics / Languages / Communication (or other humanistic disciplines)
Strong Commercial Approach
Excellent listening and communication skills
Proactivity and ability to organize work by prioritizing activities
Good knowledge of the English language
Excellent knowledge of the Italian language
Good knowledge of Office tools
Work location: Castellina Marittima (PI)
What we offer
Monthly salary of €700 gross, restaurant ticket of €8, transport allowance.
Knauf guarantees equal opportunities (Italian law n. 903/77) and invites data subjects to read the information concerning the processing of personal data (Article 13 of the EU Regulation 2016/679)
- Department
- Sales
- Locations
- Knauf Italia Castellina site
Knauf Italia Castellina site
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Italy
Knauf è uno dei principali produttori mondiali di materiali isolanti moderni, sistemi a secco, intonaci e accessori, sistemi compositi per l'isolamento termico, vernici, massetti, sistemi per pavimenti, attrezzature e strumenti per l'edilizia. Con più di 300 stabilimenti di produzione e organizzazioni di vendita in oltre 90 paesi, 41.500 dipendenti in tutto il mondo e un fatturato di 15,4 miliardi di euro (nel 2022), il Gruppo Knauf è senza dubbio uno dei grandi protagonisti del mercato - in Europa, negli Stati Uniti, in Sud America, in Asia, in Africa e in Australia.
Presente in Italia da oltre 30 anni, Knauf Italia ha la sua sede a Castellina Marittima, in provincia di Pisa, e gestisce due impianti produttivi nella regione Toscana; inoltre, Knauf Italia offre formazione specializzata attraverso le sue scuole di posa a Milano e Pisa, dove prepara professionisti esperti nella posa dei sistemi a secco per l’edilizia.
Customer Service Internship
Would you like to enrich your Customer Service skills?
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