Sales Support & Customer Service Intern
Knauf garantisce la pari opportunità (L. 903/77) e invita gli interessati a visionare l'informativa relativa al trattamento dei dati personali (art. 13 Reg. UE 2016/679).
Summary
Knauf researches:
1 intern for the Sales Support & Customer Service department
The department is responsible for supporting the sales network in monitoring and correctly applying the Company's commercial policies.
In particular, the intern will be trained on:
- Knauf customer segmentation criteria: sales channels, geographical area, turnover range.
- methods of application of the company commercial policy
- team work on the operational management of commercial conditions, the related monitoring and post-sales management of related complaints
- analysis and understanding of sales processes also from a critical perspective and aimed at improving them
- methods of managing relationships with customers and the sales force, in coordination with the needs of the Sales Support and Customer Service Team
- interface with Marketing/One-CRM teams for the use of digital CRM tools
Requirements
- degree in economics, statistics, marketing and communications, management engineering
- Fluent English and Italian
- Good relational skills
- ability to work in a team
- desire to learn and get involved
Objective of the internship:
- acquisition of analytical skills in interpreting sales data
- acquisition of tools to monitor the correct application of the commercial policy
- acquisition of methodologies for evaluating the fundamental criteria that can define a good commercial policy based on the players and market dynamics
Additional Information
Place of work: Castellina M.ma (PI)
Contract: Internship
Salary: 700 Euro + Ticket Restaurant + transport allowance.
- Department
- Customer Services
- Locations
- Knauf Italia Castellina site
Knauf Italia Castellina site
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf Italy
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools. With more than 300 production facilities and sales organizations in over 90 countries, 42,000 employees worldwide, and sales of 15.4 billion Euro (in 2022), the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.
Sales Support & Customer Service Intern
Knauf garantisce la pari opportunità (L. 903/77) e invita gli interessati a visionare l'informativa relativa al trattamento dei dati personali (art. 13 Reg. UE 2016/679).
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